Ctg999 Terms & Conditions — Please Read Before Use

1Introduction & Acceptance

Ctg999 (hereinafter referred to as "we", "the platform", or "ctg999") is an internationally recognised online gaming platform. These Terms & Conditions apply to all users of the ctg999.ws website and its mobile application.

By registering on ctg999, accessing the platform, or using any of our services, you are considered to have read and fully accepted these Terms & Conditions. If you do not agree with these terms, please do not use ctg999.

These Terms & Conditions should be read alongside ctg999's Privacy Policy and Responsible Gaming Policy. Together, these three documents form the complete agreement between ctg999 and its users.

2Account Registration

To create an account with ctg999, the following conditions must be met:

• You must be 18 years of age or older.
• Only one account per person is permitted. If multiple accounts are found belonging to the same individual, all accounts will be closed and deposited funds may be forfeited.
• All information provided during registration must be truthful, accurate, and up to date.
• You must provide a valid mobile number registered in your name.
• Allowing any third party to access or use your account is strictly prohibited.

Ctg999 may request additional identity verification (KYC) documents at any time. Withdrawals may be held until verification is complete. This is done solely for your security.

Ctg999 reserves the right to decline any account registration — particularly if the information provided appears incomplete, false, or suspicious. No reason is required to be given.

3Age Verification

Ctg999 strictly prohibits gaming by minors. No one under the age of 18 is permitted to use ctg999.

Ctg999 may request age verification at any time via national ID, birth registration certificate, or passport. Certain account features may be restricted until verification is complete.

4Deposit Policy

The following rules apply when making a deposit at ctg999:

Deposited funds must be used for gaming purposes only. Deposits from third-party accounts are strictly prohibited. ctg999 reserves the right to hold and investigate any suspicious deposits.

• Ctg999 keeps a record of every deposit transaction.
• If you experience any issues with deposit processing, please contact support.
• Multiple deposits in a single day are allowed, subject to the daily maximum limit.
• The correct reference number must be provided at the time of deposit.

5Withdrawal Policy

The following rules apply to all withdrawals from ctg999:

• Withdrawals can only be made to the same payment method used for the deposit.
• No withdrawals will be processed until KYC verification has been completed.
• The minimum withdrawal amount is ৳1,000.
• To withdraw earnings from a bonus, you must meet the specified wagering requirements.
• Ctg999 reserves the right to temporarily hold withdrawals under suspicious circumstances.

Withdrawal requests are typically processed within 30 minutes to 24 hours. Additional time may be required if verification is needed. Bank transfers may take 1–3 business days.

6Bonuses & Promotions

The following rules apply to ctg999 bonuses and promotions:

• Each bonus has its own wagering requirements and validity period, as detailed on the promotions page.
• The welcome bonus is available once only, on your first deposit.
• Any attempt to claim bonuses by opening multiple accounts will result in all accounts being closed.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified conditions have been met.
• Some bonuses may be restricted to use on specific games only.
• Ctg999 reserves the right to modify or cancel any bonus offer at any time.

Any attempt to abuse bonuses — such as creating multiple accounts from different IPs or devices, coordinated betting, or any other fraudulent methods — is strictly prohibited. Accounts found to be in violation may be closed without prior notice.

7Gaming Rules

The following rules must be observed while playing on ctg999:

• Each game has its own rules, which should be read before starting to play.
• All game outcomes are determined by Random Number Generator (RNG) technology, which is regularly audited by third parties.
• If a game is cancelled due to a technical error, all bets will be refunded.
• In live games, the dealer's decision is considered final.
• Ctg999 is not responsible for any game interruptions caused by internet connectivity issues.

All games on ctg999 are operated through partnerships with internationally recognised software providers. We make every effort to ensure fair play.

8Prohibited Activities

The following activities are strictly prohibited on the ctg999 platform:

• Creating multiple accounts for the same individual.
• Opening or operating an account using another person's identity.
• Organised or collaborative betting for the purpose of abusing bonuses or promotions.
• Money laundering or any illegal financial activity.
• Attempting to manipulate the platform's software or games.
• Using automated bots or software to play games.
• Harassing or defrauding other users.
• Spreading false information about ctg999.

9Account Suspension & Closure

Ctg999 reserves the right to temporarily or permanently close an account under the following circumstances:

• Any violation of these Terms & Conditions.
• Failure to complete KYC verification or submission of fraudulent documents.
• Accounts that have been inactive for an extended period (12 months or more).
• Suspicious or unusual gaming patterns.
• At the user's own request.

Ctg999 will generally notify you by email or SMS before closing an account. However, in cases of serious violations, action may be taken without prior notice. If you have concerns about an account closure, please contact support.

10Responsible Gaming

Ctg999 believes gaming should be a source of fun, not a source of problems. We encourage all players to game responsibly.

• Set your own weekly or monthly deposit limit.
• Take a cooling-off period if you need one.
• If you notice signs of gaming addiction, contact our support team immediately.
• Only bet within your means.
• Do not chase your losses with bigger bets.

For detailed information and support on responsible gaming at ctg999, please visit our Responsible Gaming Visit the page.

11Privacy & Data Protection

Ctg999 takes the protection of your personal information seriously. We use SSL encryption and advanced security technology to keep your data safe.

• Your personal information will never be sold to any third party.
• Information may only be shared with the relevant authorities when required by law.
• It is your responsibility to keep your account password confidential.
• Ctg999 is not liable for any issues arising from sharing your login credentials with others.

For more information, visit our Privacy Policy Read the page.

12Right to Modify

Ctg999 reserves the right to modify, update, or revise these Terms & Conditions at any time. Any changes will be published on this page and will take effect from the date of publication.

For significant changes, ctg999 will endeavour to notify users via registered email or SMS. However, continued use of the platform following any changes will be considered acceptance of the updated terms.

13Contact

If you have any questions or feedback regarding these Terms & Conditions, please get in touch with us:

• Email: support@ctg999.ws
• Support Hours: 24 hours a day, 7 days a week
• Live Chat: Available in the bottom-right corner of the website

Our support team is always ready to assist you in Bengali. We do our best to resolve any complaints or disputes and typically respond within 24 hours.